SHIPPING POLICY

Turnaround

All orders are shipped within 2-3 business days. Prescription orders usually take 5-7 business days to complete and ship.

Carriers

We use the following carriers to deliver our orders:

UPS: Our standard shipping method when a physical address (not PO Box) is provided. For domestic continental destinations (not including AK, HI, GU and PR), orders are shipped via UPS Next Day Air Saver service, which in most cases arrives by end of the following day. For international destinations, orders are shipped via UPS Worldwide Expedited service, which according to UPS.com takes 2 business days to arrive in Canada and 3+ business days to arrive in Mid-East, Europe, Mexico, Latin America and Asia,
USPS: For PO Box and addresses not accessible to UPS, orders will be shipped via USPS First Class service. (we do not ship to APO addresses)

Order Tracking

If a tracking # is provided by the shipping carrier, we will update your order with the tracking information. Please note that some orders using 1st Class USPS mail may not have tracking numbers.

Shipping Rates

The rate charged for the shipping of your order is based on your location. Before the final checkout page you will be shown what the cost of shipping will be.

Back Orders

If an item goes on back order we will ship you the part of your order that is in stock. When the item becomes available we will ship you the rest of your order. You will not be charged any additional shipping and handling for the second shipment